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delphiAx / Support API / List Ticket Forms

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var
http: TChilkatHttp;
success: Integer;
queryParams: TChilkatJsonObject;
resp: IChilkatHttpResponse;
sbResponseBody: TChilkatStringBuilder;
jResp: TChilkatJsonObject;
respStatusCode: Integer;
name: WideString;
active: WideString;
created_at: WideString;
default: WideString;
display_name: WideString;
end_user_visible: WideString;
id: WideString;
in_all_brands: WideString;
position: WideString;
raw_display_name: WideString;
raw_name: WideString;
updated_at: WideString;
url: WideString;
j: Integer;
count_j: Integer;
adipisicing_648: Integer;
veniamf: WideString;
id9: WideString;
ametb8: Integer;
ut08f: WideString;
non81: WideString;
in_6b8: WideString;
magna1: Integer;
pariatur1: Integer;
consectetur3: Integer;
sed_6f0: Integer;
sint1d2: WideString;
cupidatat_667: Integer;
magna_d8: WideString;
strVal: WideString;
i: Integer;
count_i: Integer;

begin
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.

http := TChilkatHttp.Create(Self);

http.BasicAuth := 1;
http.Login := 'login';
http.Password := 'password';

queryParams := TChilkatJsonObject.Create(Self);
queryParams.UpdateString('active','<boolean>');
queryParams.UpdateString('end_user_visible','<boolean>');
queryParams.UpdateString('fallback_to_default','<boolean>');
queryParams.UpdateString('associated_to_brand','<boolean>');

http.SetRequestHeader('Accept','application/json');

resp := http.QuickRequestParams('GET','https://example.zendesk.com/api/v2/ticket_forms',queryParams.ControlInterface);
if (http.LastMethodSuccess = 0) then
  begin
    Memo1.Lines.Add(http.LastErrorText);
    Exit;
  end;

sbResponseBody := TChilkatStringBuilder.Create(Self);
resp.GetBodySb(sbResponseBody.ControlInterface);

jResp := TChilkatJsonObject.Create(Self);
jResp.LoadSb(sbResponseBody.ControlInterface);
jResp.EmitCompact := 0;

Memo1.Lines.Add('Response Body:');
Memo1.Lines.Add(jResp.Emit());

respStatusCode := resp.StatusCode;
Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(resp.Header);
    Memo1.Lines.Add('Failed.');

    Exit;
  end;

// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)

// {
//   "ticket_forms": [
//     {
//       "name": "<string>",
//       "active": "<boolean>",
//       "agent_conditions": [
//         {
//           "adipisicing_648": -24086995
//         },
//         {
//           "veniamf": "cupida"
//         }
//       ],
//       "created_at": "<dateTime>",
//       "default": "<boolean>",
//       "display_name": "<string>",
//       "end_user_conditions": [
//         {
//           "in_6b8": "Ut id",
//           "magna1": -6245214
//         },
//         {
//           "pariatur1": 67097325,
//           "consectetur3": false,
//           "sed_6f0": true
//         }
//       ],
//       "end_user_visible": "<boolean>",
//       "id": "<integer>",
//       "in_all_brands": "<boolean>",
//       "position": "<integer>",
//       "raw_display_name": "<string>",
//       "raw_name": "<string>",
//       "restricted_brand_ids": [
//         "<integer>",
//         "<integer>"
//       ],
//       "ticket_field_ids": [
//         "<integer>",
//         "<integer>"
//       ],
//       "updated_at": "<dateTime>",
//       "url": "<string>"
//     },
//     {
//       "name": "<string>",
//       "active": "<boolean>",
//       "agent_conditions": [
//         {
//           "id9": "laborum veniam",
//           "ametb8": false
//         },
//         {
//           "ut08f": -79491980.10398532,
//           "non81": "Duis est fugiat officia consequat"
//         }
//       ],
//       "created_at": "<dateTime>",
//       "default": "<boolean>",
//       "display_name": "<string>",
//       "end_user_conditions": [
//         {
//           "sint1d2": "sint ex et"
//         },
//         {
//           "cupidatat_667": true,
//           "magna_d8": 64894285.255497575
//         }
//       ],
//       "end_user_visible": "<boolean>",
//       "id": "<integer>",
//       "in_all_brands": "<boolean>",
//       "position": "<integer>",
//       "raw_display_name": "<string>",
//       "raw_name": "<string>",
//       "restricted_brand_ids": [
//         "<integer>",
//         "<integer>"
//       ],
//       "ticket_field_ids": [
//         "<integer>",
//         "<integer>"
//       ],
//       "updated_at": "<dateTime>",
//       "url": "<string>"
//     }
//   ]
// }

// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

i := 0;
count_i := jResp.SizeOfArray('ticket_forms');
while i < count_i do
  begin
    jResp.I := i;
    name := jResp.StringOf('ticket_forms[i].name');
    active := jResp.StringOf('ticket_forms[i].active');
    created_at := jResp.StringOf('ticket_forms[i].created_at');
    default := jResp.StringOf('ticket_forms[i].default');
    display_name := jResp.StringOf('ticket_forms[i].display_name');
    end_user_visible := jResp.StringOf('ticket_forms[i].end_user_visible');
    id := jResp.StringOf('ticket_forms[i].id');
    in_all_brands := jResp.StringOf('ticket_forms[i].in_all_brands');
    position := jResp.StringOf('ticket_forms[i].position');
    raw_display_name := jResp.StringOf('ticket_forms[i].raw_display_name');
    raw_name := jResp.StringOf('ticket_forms[i].raw_name');
    updated_at := jResp.StringOf('ticket_forms[i].updated_at');
    url := jResp.StringOf('ticket_forms[i].url');
    j := 0;
    count_j := jResp.SizeOfArray('ticket_forms[i].agent_conditions');
    while j < count_j do
      begin
        jResp.J := j;
        adipisicing_648 := jResp.IntOf('ticket_forms[i].agent_conditions[j].adipisicing_648');
        veniamf := jResp.StringOf('ticket_forms[i].agent_conditions[j].veniamf');
        id9 := jResp.StringOf('ticket_forms[i].agent_conditions[j].id9');
        ametb8 := jResp.BoolOf('ticket_forms[i].agent_conditions[j].ametb8');
        ut08f := jResp.StringOf('ticket_forms[i].agent_conditions[j].ut08f');
        non81 := jResp.StringOf('ticket_forms[i].agent_conditions[j].non81');
        j := j + 1;
      end;

    j := 0;
    count_j := jResp.SizeOfArray('ticket_forms[i].end_user_conditions');
    while j < count_j do
      begin
        jResp.J := j;
        in_6b8 := jResp.StringOf('ticket_forms[i].end_user_conditions[j].in_6b8');
        magna1 := jResp.IntOf('ticket_forms[i].end_user_conditions[j].magna1');
        pariatur1 := jResp.IntOf('ticket_forms[i].end_user_conditions[j].pariatur1');
        consectetur3 := jResp.BoolOf('ticket_forms[i].end_user_conditions[j].consectetur3');
        sed_6f0 := jResp.BoolOf('ticket_forms[i].end_user_conditions[j].sed_6f0');
        sint1d2 := jResp.StringOf('ticket_forms[i].end_user_conditions[j].sint1d2');
        cupidatat_667 := jResp.BoolOf('ticket_forms[i].end_user_conditions[j].cupidatat_667');
        magna_d8 := jResp.StringOf('ticket_forms[i].end_user_conditions[j].magna_d8');
        j := j + 1;
      end;

    j := 0;
    count_j := jResp.SizeOfArray('ticket_forms[i].restricted_brand_ids');
    while j < count_j do
      begin
        jResp.J := j;
        strVal := jResp.StringOf('ticket_forms[i].restricted_brand_ids[j]');
        j := j + 1;
      end;

    j := 0;
    count_j := jResp.SizeOfArray('ticket_forms[i].ticket_field_ids');
    while j < count_j do
      begin
        jResp.J := j;
        strVal := jResp.StringOf('ticket_forms[i].ticket_field_ids[j]');
        j := j + 1;
      end;

    i := i + 1;
  end;

Curl Command

curl  -u login:password -G -d "active=%3Cboolean%3E"
	-d "end_user_visible=%3Cboolean%3E"
	-d "fallback_to_default=%3Cboolean%3E"
	-d "associated_to_brand=%3Cboolean%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/ticket_forms

Postman Collection Item JSON

{
  "name": "List Ticket Forms",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/ticket_forms?active=<boolean>&end_user_visible=<boolean>&fallback_to_default=<boolean>&associated_to_brand=<boolean>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "ticket_forms"
      ],
      "query": [
        {
          "key": "active",
          "value": "<boolean>",
          "description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both"
        },
        {
          "key": "end_user_visible",
          "value": "<boolean>",
          "description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both"
        },
        {
          "key": "fallback_to_default",
          "value": "<boolean>",
          "description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms"
        },
        {
          "key": "associated_to_brand",
          "value": "<boolean>",
          "description": "true returns the ticket forms of the brand specified by the url's subdomain"
        }
      ]
    },
    "description": "Returns a list of all ticket forms for your account if accessed as an admin or agent. End users only see ticket forms that have `end_user_visible` set to true.\n\n#### Allowed For\n\n* Anyone\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/ticket_forms?active=<boolean>&end_user_visible=<boolean>&fallback_to_default=<boolean>&associated_to_brand=<boolean>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "ticket_forms"
          ],
          "query": [
            {
              "key": "active",
              "value": "<boolean>",
              "description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both"
            },
            {
              "key": "end_user_visible",
              "value": "<boolean>",
              "description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both"
            },
            {
              "key": "fallback_to_default",
              "value": "<boolean>",
              "description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms"
            },
            {
              "key": "associated_to_brand",
              "value": "<boolean>",
              "description": "true returns the ticket forms of the brand specified by the url's subdomain"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"ticket_forms\": [\n    {\n      \"name\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"agent_conditions\": [\n        {\n          \"adipisicing_648\": -24086995\n        },\n        {\n          \"veniamf\": \"cupida\"\n        }\n      ],\n      \"created_at\": \"<dateTime>\",\n      \"default\": \"<boolean>\",\n      \"display_name\": \"<string>\",\n      \"end_user_conditions\": [\n        {\n          \"in_6b8\": \"Ut id\",\n          \"magna1\": -6245214\n        },\n        {\n          \"pariatur1\": 67097325,\n          \"consectetur3\": false,\n          \"sed_6f0\": true\n        }\n      ],\n      \"end_user_visible\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"in_all_brands\": \"<boolean>\",\n      \"position\": \"<integer>\",\n      \"raw_display_name\": \"<string>\",\n      \"raw_name\": \"<string>\",\n      \"restricted_brand_ids\": [\n        \"<integer>\",\n        \"<integer>\"\n      ],\n      \"ticket_field_ids\": [\n        \"<integer>\",\n        \"<integer>\"\n      ],\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"name\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"agent_conditions\": [\n        {\n          \"id9\": \"laborum veniam\",\n          \"ametb8\": false\n        },\n        {\n          \"ut08f\": -79491980.10398532,\n          \"non81\": \"Duis est fugiat officia consequat\"\n        }\n      ],\n      \"created_at\": \"<dateTime>\",\n      \"default\": \"<boolean>\",\n      \"display_name\": \"<string>\",\n      \"end_user_conditions\": [\n        {\n          \"sint1d2\": \"sint ex et\"\n        },\n        {\n          \"cupidatat_667\": true,\n          \"magna_d8\": 64894285.255497575\n        }\n      ],\n      \"end_user_visible\": \"<boolean>\",\n      \"id\": \"<integer>\",\n      \"in_all_brands\": \"<boolean>\",\n      \"position\": \"<integer>\",\n      \"raw_display_name\": \"<string>\",\n      \"raw_name\": \"<string>\",\n      \"restricted_brand_ids\": [\n        \"<integer>\",\n        \"<integer>\"\n      ],\n      \"ticket_field_ids\": [\n        \"<integer>\",\n        \"<integer>\"\n      ],\n      \"updated_at\": \"<dateTime>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}