DataFlex / Support API / Search Requests
Back to Collection Items
Use ChilkatAx-9.5.0-win32.pkg
Procedure Test
Handle hoHttp
Boolean iSuccess
Variant vSbResponseBody
Handle hoSbResponseBody
Handle hoJResp
Integer iRespStatusCode
String sSubject
String sAssignee_id
String sCan_be_solved_by_me
String sCreated_at
String sCustom_status_id
String sDescription
String sDue_at
String sFollowup_source_id
String sGroup_id
String sId
String sIs_public
String sOrganization_id
String sPriority
String sRecipient
String sRequester_id
String sSolved
String sStatus
String sTicket_form_id
String sV_type
String sUpdated_at
String sUrl
String sChannel
String sSitde
Boolean iId80
Boolean iEsse2a
Boolean iIrure_8
String sIn77
String sNisi_0
Integer j
Integer iCount_j
String sStrVal
String sValue
Integer i
Integer iCount_i
String sTemp1
// This example assumes the Chilkat API to have been previously unlocked.
// See Global Unlock Sample for sample code.
Get Create (RefClass(cComChilkatHttp)) To hoHttp
If (Not(IsComObjectCreated(hoHttp))) Begin
Send CreateComObject of hoHttp
End
Set ComBasicAuth Of hoHttp To True
Set ComLogin Of hoHttp To "login"
Set ComPassword Of hoHttp To "password"
Send ComSetRequestHeader To hoHttp "Accept" "application/json"
Get Create (RefClass(cComChilkatStringBuilder)) To hoSbResponseBody
If (Not(IsComObjectCreated(hoSbResponseBody))) Begin
Send CreateComObject of hoSbResponseBody
End
Get pvComObject of hoSbResponseBody to vSbResponseBody
Get ComQuickGetSb Of hoHttp "https://example.zendesk.com/api/v2/requests/search" vSbResponseBody To iSuccess
If (iSuccess = False) Begin
Get ComLastErrorText Of hoHttp To sTemp1
Showln sTemp1
Procedure_Return
End
Get Create (RefClass(cComChilkatJsonObject)) To hoJResp
If (Not(IsComObjectCreated(hoJResp))) Begin
Send CreateComObject of hoJResp
End
Get pvComObject of hoSbResponseBody to vSbResponseBody
Get ComLoadSb Of hoJResp vSbResponseBody To iSuccess
Set ComEmitCompact Of hoJResp To False
Showln "Response Body:"
Get ComEmit Of hoJResp To sTemp1
Showln sTemp1
Get ComLastStatus Of hoHttp To iRespStatusCode
Showln "Response Status Code = " iRespStatusCode
If (iRespStatusCode >= 400) Begin
Showln "Response Header:"
Get ComLastHeader Of hoHttp To sTemp1
Showln sTemp1
Showln "Failed."
Procedure_Return
End
// Sample JSON response:
// (Sample code for parsing the JSON response is shown below)
// {
// "requests": [
// {
// "subject": "<string>",
// "assignee_id": "<integer>",
// "can_be_solved_by_me": "<boolean>",
// "collaborator_ids": [
// "<integer>",
// "<integer>"
// ],
// "created_at": "<dateTime>",
// "custom_fields": [
// {
// "id": "<integer>",
// "value": "<string>"
// },
// {
// "id": "<integer>",
// "value": "<string>"
// }
// ],
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": [
// "<integer>",
// "<integer>"
// ],
// "followup_source_id": "<integer>",
// "group_id": "<integer>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "organization_id": "<integer>",
// "priority": "<string>",
// "recipient": "<string>",
// "requester_id": "<integer>",
// "solved": "<boolean>",
// "status": "<string>",
// "ticket_form_id": "<integer>",
// "type": "<string>",
// "updated_at": "<dateTime>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "sitde": -5925380.425592765,
// "id80": false
// }
// }
// },
// {
// "subject": "<string>",
// "assignee_id": "<integer>",
// "can_be_solved_by_me": "<boolean>",
// "collaborator_ids": [
// "<integer>",
// "<integer>"
// ],
// "created_at": "<dateTime>",
// "custom_fields": [
// {
// "id": "<integer>",
// "value": "<string>"
// },
// {
// "id": "<integer>",
// "value": "<string>"
// }
// ],
// "custom_status_id": "<integer>",
// "description": "<string>",
// "due_at": "<dateTime>",
// "email_cc_ids": [
// "<integer>",
// "<integer>"
// ],
// "followup_source_id": "<integer>",
// "group_id": "<integer>",
// "id": "<integer>",
// "is_public": "<boolean>",
// "organization_id": "<integer>",
// "priority": "<string>",
// "recipient": "<string>",
// "requester_id": "<integer>",
// "solved": "<boolean>",
// "status": "<string>",
// "ticket_form_id": "<integer>",
// "type": "<string>",
// "updated_at": "<dateTime>",
// "url": "<string>",
// "via": {
// "channel": "<string>",
// "source": {
// "esse2a": false,
// "irure_8": true,
// "in77": 99886237.33060426,
// "nisi_0": "occaecat velit voluptate consequat"
// }
// }
// }
// ]
// }
// Sample code for parsing the JSON response...
// Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code
Move 0 To i
Get ComSizeOfArray Of hoJResp "requests" To iCount_i
While (i < iCount_i)
Set ComI Of hoJResp To i
Get ComStringOf Of hoJResp "requests[i].subject" To sSubject
Get ComStringOf Of hoJResp "requests[i].assignee_id" To sAssignee_id
Get ComStringOf Of hoJResp "requests[i].can_be_solved_by_me" To sCan_be_solved_by_me
Get ComStringOf Of hoJResp "requests[i].created_at" To sCreated_at
Get ComStringOf Of hoJResp "requests[i].custom_status_id" To sCustom_status_id
Get ComStringOf Of hoJResp "requests[i].description" To sDescription
Get ComStringOf Of hoJResp "requests[i].due_at" To sDue_at
Get ComStringOf Of hoJResp "requests[i].followup_source_id" To sFollowup_source_id
Get ComStringOf Of hoJResp "requests[i].group_id" To sGroup_id
Get ComStringOf Of hoJResp "requests[i].id" To sId
Get ComStringOf Of hoJResp "requests[i].is_public" To sIs_public
Get ComStringOf Of hoJResp "requests[i].organization_id" To sOrganization_id
Get ComStringOf Of hoJResp "requests[i].priority" To sPriority
Get ComStringOf Of hoJResp "requests[i].recipient" To sRecipient
Get ComStringOf Of hoJResp "requests[i].requester_id" To sRequester_id
Get ComStringOf Of hoJResp "requests[i].solved" To sSolved
Get ComStringOf Of hoJResp "requests[i].status" To sStatus
Get ComStringOf Of hoJResp "requests[i].ticket_form_id" To sTicket_form_id
Get ComStringOf Of hoJResp "requests[i].type" To sV_type
Get ComStringOf Of hoJResp "requests[i].updated_at" To sUpdated_at
Get ComStringOf Of hoJResp "requests[i].url" To sUrl
Get ComStringOf Of hoJResp "requests[i].via.channel" To sChannel
Get ComStringOf Of hoJResp "requests[i].via.source.sitde" To sSitde
Get ComBoolOf Of hoJResp "requests[i].via.source.id80" To iId80
Get ComBoolOf Of hoJResp "requests[i].via.source.esse2a" To iEsse2a
Get ComBoolOf Of hoJResp "requests[i].via.source.irure_8" To iIrure_8
Get ComStringOf Of hoJResp "requests[i].via.source.in77" To sIn77
Get ComStringOf Of hoJResp "requests[i].via.source.nisi_0" To sNisi_0
Move 0 To j
Get ComSizeOfArray Of hoJResp "requests[i].collaborator_ids" To iCount_j
While (j < iCount_j)
Set ComJ Of hoJResp To j
Get ComStringOf Of hoJResp "requests[i].collaborator_ids[j]" To sStrVal
Move (j + 1) To j
Loop
Move 0 To j
Get ComSizeOfArray Of hoJResp "requests[i].custom_fields" To iCount_j
While (j < iCount_j)
Set ComJ Of hoJResp To j
Get ComStringOf Of hoJResp "requests[i].custom_fields[j].id" To sId
Get ComStringOf Of hoJResp "requests[i].custom_fields[j].value" To sValue
Move (j + 1) To j
Loop
Move 0 To j
Get ComSizeOfArray Of hoJResp "requests[i].email_cc_ids" To iCount_j
While (j < iCount_j)
Set ComJ Of hoJResp To j
Get ComStringOf Of hoJResp "requests[i].email_cc_ids[j]" To sStrVal
Move (j + 1) To j
Loop
Move (i + 1) To i
Loop
End_Procedure
Curl Command
curl -u login:password -X GET
-H "Accept: application/json"
https://example.zendesk.com/api/v2/requests/search
Postman Collection Item JSON
{
"name": "Search Requests",
"request": {
"method": "GET",
"header": [
{
"key": "Accept",
"value": "application/json"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/search",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
"search"
],
"variable": [
{
"key": "query",
"value": "<string>",
"description": "The syntax and matching logic for the string is detailed in the [Zendesk Support search reference](https://support.zendesk.com/hc/en-us/articles/203663226). See also [Query basics](/api-reference/ticketing/ticket-management/search/#query-basics) in the Tickets API doc."
}
]
},
"description": "Examples:\n\n* `GET /api/v2/requests/search.json?query=printer`\n* `GET /api/v2/requests/search.json?query=printer&organization_id=1`\n* `GET /api/v2/requests/search.json?query=printer&cc_id=true`\n* `GET /api/v2/requests/search.json?query=printer&status=hold,open`\n\n#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination).\n\n#### Results limit\n\nThe Search Requests endpoint returns up to 1,000 results per query, with a maximum of 100 results per page. See [Pagination](/api-reference/ticketing/introduction/#pagination). If you request a page past the limit (`page=11` at 100 results per page), a 422 Insufficient Resource Error is returned.\n\n#### Allowed For\n\n* End Users\n"
},
"response": [
{
"name": "Success response",
"originalRequest": {
"method": "GET",
"header": [
{
"description": "Added as a part of security scheme: basic",
"key": "Authorization",
"value": "Basic <credentials>"
}
],
"url": {
"raw": "{{baseUrl}}/api/v2/requests/search",
"host": [
"{{baseUrl}}"
],
"path": [
"api",
"v2",
"requests",
"search"
]
}
},
"status": "OK",
"code": 200,
"_postman_previewlanguage": "json",
"header": [
{
"key": "Content-Type",
"value": "application/json"
}
],
"cookie": [
],
"body": "{\n \"requests\": [\n {\n \"subject\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"can_be_solved_by_me\": \"<boolean>\",\n \"collaborator_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": [\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n },\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n }\n ],\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"followup_source_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"solved\": \"<boolean>\",\n \"status\": \"<string>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"sitde\": -5925380.425592765,\n \"id80\": false\n }\n }\n },\n {\n \"subject\": \"<string>\",\n \"assignee_id\": \"<integer>\",\n \"can_be_solved_by_me\": \"<boolean>\",\n \"collaborator_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"created_at\": \"<dateTime>\",\n \"custom_fields\": [\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n },\n {\n \"id\": \"<integer>\",\n \"value\": \"<string>\"\n }\n ],\n \"custom_status_id\": \"<integer>\",\n \"description\": \"<string>\",\n \"due_at\": \"<dateTime>\",\n \"email_cc_ids\": [\n \"<integer>\",\n \"<integer>\"\n ],\n \"followup_source_id\": \"<integer>\",\n \"group_id\": \"<integer>\",\n \"id\": \"<integer>\",\n \"is_public\": \"<boolean>\",\n \"organization_id\": \"<integer>\",\n \"priority\": \"<string>\",\n \"recipient\": \"<string>\",\n \"requester_id\": \"<integer>\",\n \"solved\": \"<boolean>\",\n \"status\": \"<string>\",\n \"ticket_form_id\": \"<integer>\",\n \"type\": \"<string>\",\n \"updated_at\": \"<dateTime>\",\n \"url\": \"<string>\",\n \"via\": {\n \"channel\": \"<string>\",\n \"source\": {\n \"esse2a\": false,\n \"irure_8\": true,\n \"in77\": 99886237.33060426,\n \"nisi_0\": \"occaecat velit voluptate consequat\"\n }\n }\n }\n ]\n}"
}
]
}
