Chilkat Online Tools

C++ / ORACLE Hospitality OPERA Cloud REST API Workflows / Update a Service Request

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#include <CkHttp.h>
#include <CkJsonObject.h>
#include <CkStringBuilder.h>
#include <CkHttpResponse.h>

void ChilkatSample(void)
    {
    // This example assumes the Chilkat API to have been previously unlocked.
    // See Global Unlock Sample for sample code.

    CkHttp http;
    bool success;

    // Use this online tool to generate code from sample JSON: Generate Code to Create JSON

    // The following JSON is sent in the request body.

    // {
    //   "serviceRequestsDetails": [
    //     {
    //       "serviceRequestId": {
    //         "type": "ServiceRequestID",
    //         "idContext": "OPERA",
    //         "id": "53437"
    //       },
    //       "hotelId": "{{HotelId}}",
    //       "code": "MIN",
    //       "status": "Closed",
    //       "priority": "HIGH",
    //       "department": {
    //         "code": "HSK"
    //       },
    //       "reservationIdList": [
    //         {
    //           "type": "Reservation",
    //           "id": "{{ReservationId}}"
    //         }
    //       ],
    //       "profileId": {
    //         "type": "Profile",
    //         "id": "{{ProfileId}}"
    //       },
    //       "guestName": "Smith, Jack,",
    //       "room": "{{RoomId}}",
    //       "functionSpaceDetails": "{{RoomId}}",
    //       "openDate": "2021-02-26 22:57:00.0",
    //       "guaranteedBy": "Ben",
    //       "comment": "test",
    //       "action": "completed",
    //       "guestContactMethod": "IN-ROOM MESSAGE",
    //       "completionDate": "2021-02-26 22:53:00.0",
    //       "closedDate": "2021-02-26 22:57:00.0",
    //       "closedBy": "closed",
    //       "closeDescription": "add in action taken notes here"
    //     }
    //   ]
    // }

    CkJsonObject json;
    json.UpdateString("serviceRequestsDetails[0].serviceRequestId.type","ServiceRequestID");
    json.UpdateString("serviceRequestsDetails[0].serviceRequestId.idContext","OPERA");
    json.UpdateString("serviceRequestsDetails[0].serviceRequestId.id","53437");
    json.UpdateString("serviceRequestsDetails[0].hotelId","{{HotelId}}");
    json.UpdateString("serviceRequestsDetails[0].code","MIN");
    json.UpdateString("serviceRequestsDetails[0].status","Closed");
    json.UpdateString("serviceRequestsDetails[0].priority","HIGH");
    json.UpdateString("serviceRequestsDetails[0].department.code","HSK");
    json.UpdateString("serviceRequestsDetails[0].reservationIdList[0].type","Reservation");
    json.UpdateString("serviceRequestsDetails[0].reservationIdList[0].id","{{ReservationId}}");
    json.UpdateString("serviceRequestsDetails[0].profileId.type","Profile");
    json.UpdateString("serviceRequestsDetails[0].profileId.id","{{ProfileId}}");
    json.UpdateString("serviceRequestsDetails[0].guestName","Smith, Jack,");
    json.UpdateString("serviceRequestsDetails[0].room","{{RoomId}}");
    json.UpdateString("serviceRequestsDetails[0].functionSpaceDetails","{{RoomId}}");
    json.UpdateString("serviceRequestsDetails[0].openDate","2021-02-26 22:57:00.0");
    json.UpdateString("serviceRequestsDetails[0].guaranteedBy","Ben");
    json.UpdateString("serviceRequestsDetails[0].comment","test");
    json.UpdateString("serviceRequestsDetails[0].action","completed");
    json.UpdateString("serviceRequestsDetails[0].guestContactMethod","IN-ROOM MESSAGE");
    json.UpdateString("serviceRequestsDetails[0].completionDate","2021-02-26 22:53:00.0");
    json.UpdateString("serviceRequestsDetails[0].closedDate","2021-02-26 22:57:00.0");
    json.UpdateString("serviceRequestsDetails[0].closedBy","closed");
    json.UpdateString("serviceRequestsDetails[0].closeDescription","add in action taken notes here");

    http.SetRequestHeader("Content-Type","application/json");
    http.SetRequestHeader("x-hotelid","{{HotelId}}");
    // Adds the "Authorization: Bearer <access_token>" header.
    http.put_AuthToken("<access_token>");
    http.SetRequestHeader("x-app-key","{{AppKey}}");

    CkStringBuilder sbRequestBody;
    json.EmitSb(sbRequestBody);

    CkHttpResponse *resp = http.PTextSb("PUT","https://domain.com/fof/v0/hotels/{{HotelId}}/serviceRequests",sbRequestBody,"utf-8","application/json",false,false);
    if (http.get_LastMethodSuccess() == false) {
        std::cout << http.lastErrorText() << "\r\n";
        return;
    }

    std::cout << resp->get_StatusCode() << "\r\n";
    std::cout << resp->bodyStr() << "\r\n";
    delete resp;
    }

Curl Command

curl -X PUT
	-H "Authorization: Bearer <access_token>"
	-H "Content-Type: application/json"
	-H "x-hotelid: {{HotelId}}"
	-H "x-app-key: {{AppKey}}"
	-d '{
    "serviceRequestsDetails": [
        {
            "serviceRequestId": {
                "type": "ServiceRequestID",
                "idContext": "OPERA",
                "id": "53437"
            },
            "hotelId": "{{HotelId}}",
            "code": "MIN",
            "status": "Closed",
            "priority": "HIGH",
            "department": {
                "code": "HSK"
            },
            "reservationIdList": [
                {
                    "type": "Reservation",
                    "id": "{{ReservationId}}"
                }
            ],
            "profileId": {
                "type": "Profile",
                "id": "{{ProfileId}}"
            },
            "guestName": "Smith, Jack,",
            "room": "{{RoomId}}",
            "functionSpaceDetails": "{{RoomId}}",
            "openDate": "2021-02-26 22:57:00.0",
            "guaranteedBy": "Ben",
            "comment": "test",
            "action": "completed",
            "guestContactMethod": "IN-ROOM MESSAGE",
            "completionDate": "2021-02-26 22:53:00.0",
            "closedDate": "2021-02-26 22:57:00.0",
            "closedBy": "closed",
            "closeDescription": "add in action taken notes here"
        }
    ]
}\'"'
https://domain.com/fof/v0/hotels/{{HotelId}}/serviceRequests

Postman Collection Item JSON

{
  "name": "Update a Service Request",
  "request": {
    "auth": {
      "type": "bearer",
      "bearer": [
        {
          "key": "token",
          "value": "{{Token}}",
          "type": "string"
        }
      ]
    },
    "method": "PUT",
    "header": [
      {
        "key": "Content-Type",
        "name": "Content-Type",
        "type": "text",
        "value": "application/json"
      },
      {
        "key": "x-hotelid",
        "type": "text",
        "value": "{{HotelId}}"
      },
      {
        "key": "x-app-key",
        "type": "text",
        "value": "{{AppKey}}"
      }
    ],
    "body": {
      "mode": "raw",
      "raw": "{\r\n    \"serviceRequestsDetails\": [\r\n        {\r\n            \"serviceRequestId\": {\r\n                \"type\": \"ServiceRequestID\",\r\n                \"idContext\": \"OPERA\",\r\n                \"id\": \"53437\"\r\n            },\r\n            \"hotelId\": \"{{HotelId}}\",\r\n            \"code\": \"MIN\",\r\n            \"status\": \"Closed\",\r\n            \"priority\": \"HIGH\",\r\n            \"department\": {\r\n                \"code\": \"HSK\"\r\n            },\r\n            \"reservationIdList\": [\r\n                {\r\n                    \"type\": \"Reservation\",\r\n                    \"id\": \"{{ReservationId}}\"\r\n                }\r\n            ],\r\n            \"profileId\": {\r\n                \"type\": \"Profile\",\r\n                \"id\": \"{{ProfileId}}\"\r\n            },\r\n            \"guestName\": \"Smith, Jack,\",\r\n            \"room\": \"{{RoomId}}\",\r\n            \"functionSpaceDetails\": \"{{RoomId}}\",\r\n            \"openDate\": \"2021-02-26 22:57:00.0\",\r\n            \"guaranteedBy\": \"Ben\",\r\n            \"comment\": \"test\",\r\n            \"action\": \"completed\",\r\n            \"guestContactMethod\": \"IN-ROOM MESSAGE\",\r\n            \"completionDate\": \"2021-02-26 22:53:00.0\",\r\n            \"closedDate\": \"2021-02-26 22:57:00.0\",\r\n            \"closedBy\": \"closed\",\r\n            \"closeDescription\": \"add in action taken notes here\"\r\n        }\r\n    ]\r\n}'\"",
      "options": {
        "raw": {
          "language": "json"
        }
      }
    },
    "url": {
      "raw": "{{HostName}}/fof/v0/hotels/{{HotelId}}/serviceRequests",
      "host": [
        "{{HostName}}"
      ],
      "path": [
        "fof",
        "v0",
        "hotels",
        "{{HotelId}}",
        "serviceRequests"
      ],
      "query": [
        {
          "key": "profileId",
          "value": "{{ProfileId}}",
          "disabled": true
        }
      ]
    },
    "description": "Use this operation and request body to complete a service request."
  },
  "response": [
  ]
}