Chilkat Online Tools

Python / Support API / Search Triggers

Back to Collection Items

import sys
import chilkat2

# This example assumes the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

http = chilkat2.Http()

http.BasicAuth = True
http.Login = "login"
http.Password = "password"

queryParams = chilkat2.JsonObject()
queryParams.UpdateString("query","<string>")
queryParams.UpdateString("json","[object Object]")
queryParams.UpdateString("active","<boolean>")
queryParams.UpdateString("sort_by","<string>")
queryParams.UpdateString("sort_order","<string>")
queryParams.UpdateString("include","<string>")

http.SetRequestHeader("Accept","application/json")

# resp is a CkHttpResponse
resp = http.QuickRequestParams("GET","https://example.zendesk.com/api/v2/triggers/search",queryParams)
if (http.LastMethodSuccess == False):
    print(http.LastErrorText)
    sys.exit()

sbResponseBody = chilkat2.StringBuilder()
resp.GetBodySb(sbResponseBody)

jResp = chilkat2.JsonObject()
jResp.LoadSb(sbResponseBody)
jResp.EmitCompact = False

print("Response Body:")
print(jResp.Emit())

respStatusCode = resp.StatusCode
print("Response Status Code = " + str(respStatusCode))
if (respStatusCode >= 400):
    print("Response Header:")
    print(resp.Header)
    print("Failed.")

    sys.exit()

# Sample JSON response:
# (Sample code for parsing the JSON response is shown below)

# {
#   "count": "<integer>",
#   "next_page": "<string>",
#   "previous_page": "<string>",
#   "triggers": [
#     {
#       "conditions": {
#         "all": [
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           },
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           }
#         ],
#         "any": [
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           },
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           }
#         ]
#       },
#       "actions": [
#         {
#           "field": "<string>",
#           "value": "<string>"
#         },
#         {
#           "field": "<string>",
#           "value": "<string>"
#         }
#       ],
#       "title": "<string>",
#       "active": "<boolean>",
#       "category_id": "<string>",
#       "created_at": "<string>",
#       "default": "<boolean>",
#       "description": "<string>",
#       "id": "<integer>",
#       "position": "<integer>",
#       "raw_title": "<string>",
#       "updated_at": "<string>",
#       "url": "<string>"
#     },
#     {
#       "conditions": {
#         "all": [
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           },
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           }
#         ],
#         "any": [
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           },
#           {
#             "field": "<string>",
#             "operator": "<string>",
#             "value": "<string>"
#           }
#         ]
#       },
#       "actions": [
#         {
#           "field": "<string>",
#           "value": "<string>"
#         },
#         {
#           "field": "<string>",
#           "value": "<string>"
#         }
#       ],
#       "title": "<string>",
#       "active": "<boolean>",
#       "category_id": "<string>",
#       "created_at": "<string>",
#       "default": "<boolean>",
#       "description": "<string>",
#       "id": "<integer>",
#       "position": "<integer>",
#       "raw_title": "<string>",
#       "updated_at": "<string>",
#       "url": "<string>"
#     }
#   ]
# }

# Sample code for parsing the JSON response...
# Use this online tool to generate parsing code from sample JSON: Generate JSON Parsing Code

count = jResp.StringOf("count")
next_page = jResp.StringOf("next_page")
previous_page = jResp.StringOf("previous_page")
i = 0
count_i = jResp.SizeOfArray("triggers")
while i < count_i :
    jResp.I = i
    title = jResp.StringOf("triggers[i].title")
    active = jResp.StringOf("triggers[i].active")
    category_id = jResp.StringOf("triggers[i].category_id")
    created_at = jResp.StringOf("triggers[i].created_at")
    default = jResp.StringOf("triggers[i].default")
    description = jResp.StringOf("triggers[i].description")
    id = jResp.StringOf("triggers[i].id")
    position = jResp.StringOf("triggers[i].position")
    raw_title = jResp.StringOf("triggers[i].raw_title")
    updated_at = jResp.StringOf("triggers[i].updated_at")
    url = jResp.StringOf("triggers[i].url")
    j = 0
    count_j = jResp.SizeOfArray("triggers[i].conditions.all")
    while j < count_j :
        jResp.J = j
        field = jResp.StringOf("triggers[i].conditions.all[j].field")
        operator = jResp.StringOf("triggers[i].conditions.all[j].operator")
        value = jResp.StringOf("triggers[i].conditions.all[j].value")
        j = j + 1

    j = 0
    count_j = jResp.SizeOfArray("triggers[i].conditions.any")
    while j < count_j :
        jResp.J = j
        field = jResp.StringOf("triggers[i].conditions.any[j].field")
        operator = jResp.StringOf("triggers[i].conditions.any[j].operator")
        value = jResp.StringOf("triggers[i].conditions.any[j].value")
        j = j + 1

    j = 0
    count_j = jResp.SizeOfArray("triggers[i].actions")
    while j < count_j :
        jResp.J = j
        field = jResp.StringOf("triggers[i].actions[j].field")
        value = jResp.StringOf("triggers[i].actions[j].value")
        j = j + 1

    i = i + 1

Curl Command

curl  -u login:password -G -d "query=%3Cstring%3E"
	-d "json=%5Bobject%20Object%5D"
	-d "active=%3Cboolean%3E"
	-d "sort_by=%3Cstring%3E"
	-d "sort_order=%3Cstring%3E"
	-d "include=%3Cstring%3E"
	-H "Accept: application/json"
https://example.zendesk.com/api/v2/triggers/search

Postman Collection Item JSON

{
  "name": "Search Triggers",
  "request": {
    "method": "GET",
    "header": [
      {
        "key": "Accept",
        "value": "application/json"
      }
    ],
    "url": {
      "raw": "{{baseUrl}}/api/v2/triggers/search?query=<string>&json=[object Object]&active=<boolean>&sort_by=<string>&sort_order=<string>&include=<string>",
      "host": [
        "{{baseUrl}}"
      ],
      "path": [
        "api",
        "v2",
        "triggers",
        "search"
      ],
      "query": [
        {
          "key": "query",
          "value": "<string>",
          "description": "(Required) Query string used to find all triggers with matching title"
        },
        {
          "key": "json",
          "value": "[object Object]",
          "description": "Trigger attribute filters for the search. See [Filter](#filter)"
        },
        {
          "key": "active",
          "value": "<boolean>",
          "description": "Filter by active triggers if true or inactive triggers if false"
        },
        {
          "key": "sort_by",
          "value": "<string>",
          "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
        },
        {
          "key": "sort_order",
          "value": "<string>",
          "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
        },
        {
          "key": "include",
          "value": "<string>",
          "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
        }
      ]
    },
    "description": "#### Pagination\n\n* Offset pagination only\n\nSee [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination).\n\n#### Allowed For\n\n* Agents\n\n#### Sideloads\n\nThe following sideloads are supported. For more information, see [Side-loading](/documentation/ticketing/using-the-zendesk-api/side_loading/).\n\n| Name             | Will sideload\n| ---------------- | -------------\n| app_installation | The app installation that requires each trigger, if present\n| permissions      | The permissions for each trigger\n| usage_1h         | The number of times each trigger has been used in the past hour\n| usage_24h        | The number of times each trigger has been used in the past day\n| usage_7d         | The number of times each trigger has been used in the past week\n| usage_30d        | The number of times each trigger has been used in the past thirty days\n\n#### Filter\n\nUse the `filter` query parameter to filter a trigger search by one or more attributes. For example, the following `filter` argument filters triggers by the `description` attribute:\n\n```json\n{\n  \"json\": {\n    \"description\": \"Close a ticket\"\n  }\n}\n```\n"
  },
  "response": [
    {
      "name": "Success response",
      "originalRequest": {
        "method": "GET",
        "header": [
          {
            "description": "Added as a part of security scheme: basic",
            "key": "Authorization",
            "value": "Basic <credentials>"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/v2/triggers/search?query=<string>&json=[object Object]&active=<boolean>&sort_by=<string>&sort_order=<string>&include=<string>",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "v2",
            "triggers",
            "search"
          ],
          "query": [
            {
              "key": "query",
              "value": "<string>",
              "description": "(Required) Query string used to find all triggers with matching title"
            },
            {
              "key": "json",
              "value": "[object Object]",
              "description": "Trigger attribute filters for the search. See [Filter](#filter)"
            },
            {
              "key": "active",
              "value": "<boolean>",
              "description": "Filter by active triggers if true or inactive triggers if false"
            },
            {
              "key": "sort_by",
              "value": "<string>",
              "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
            },
            {
              "key": "sort_order",
              "value": "<string>",
              "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
            },
            {
              "key": "include",
              "value": "<string>",
              "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
            }
          ]
        }
      },
      "status": "OK",
      "code": 200,
      "_postman_previewlanguage": "json",
      "header": [
        {
          "key": "Content-Type",
          "value": "application/json"
        }
      ],
      "cookie": [
      ],
      "body": "{\n  \"count\": \"<integer>\",\n  \"next_page\": \"<string>\",\n  \"previous_page\": \"<string>\",\n  \"triggers\": [\n    {\n      \"conditions\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"actions\": [\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"title\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_title\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    },\n    {\n      \"conditions\": {\n        \"all\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ],\n        \"any\": [\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          },\n          {\n            \"field\": \"<string>\",\n            \"operator\": \"<string>\",\n            \"value\": \"<string>\"\n          }\n        ]\n      },\n      \"actions\": [\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        },\n        {\n          \"field\": \"<string>\",\n          \"value\": \"<string>\"\n        }\n      ],\n      \"title\": \"<string>\",\n      \"active\": \"<boolean>\",\n      \"category_id\": \"<string>\",\n      \"created_at\": \"<string>\",\n      \"default\": \"<boolean>\",\n      \"description\": \"<string>\",\n      \"id\": \"<integer>\",\n      \"position\": \"<integer>\",\n      \"raw_title\": \"<string>\",\n      \"updated_at\": \"<string>\",\n      \"url\": \"<string>\"\n    }\n  ]\n}"
    }
  ]
}