Chilkat Online Tools

ListRealtimeContactAnalysisSegments TCL Example

Amazon Connect Contact Lens

load ./chilkat.dll

# This example requires the Chilkat API to have been previously unlocked.
# See Global Unlock Sample for sample code.

set rest [new_CkRest]

set authAws [new_CkAuthAws]

CkAuthAws_put_AccessKey $authAws "AWS_ACCESS_KEY"
CkAuthAws_put_SecretKey $authAws "AWS_SECRET_KEY"

# Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
CkAuthAws_put_Region $authAws "us-west-2"
CkAuthAws_put_ServiceName $authAws "connect"
# SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
CkRest_SetAuthAws $rest $authAws

# URL: https://contact-lens.us-west-2.amazonaws.com/
# Use the same region as specified above.
set success [CkRest_Connect $rest "contact-lens.us-west-2.amazonaws.com" 443 1 1]
if {$success != 1} then {
    puts "ConnectFailReason: [CkRest_get_ConnectFailReason $rest]"
    puts [CkRest_lastErrorText $rest]
    delete_CkRest $rest
    delete_CkAuthAws $authAws
    exit
}

# The following code creates the JSON request body.
# The JSON created by this code is shown below.

# Use this online tool to generate code from sample JSON:
# Generate Code to Create JSON

set json [new_CkJsonObject]

CkJsonObject_UpdateString $json "ContactId" "string"
CkJsonObject_UpdateString $json "InstanceId" "string"
CkJsonObject_UpdateInt $json "MaxResults" 123
CkJsonObject_UpdateString $json "NextToken" "string"

# The JSON request body created by the above code:

# {
#   "ContactId": "string",
#   "InstanceId": "string",
#   "MaxResults": number,
#   "NextToken": "string"
# }

CkRest_AddHeader $rest "Content-Type" "application/x-amz-json-1.1"
CkRest_AddHeader $rest "X-Amz-Target" "ListRealtimeContactAnalysisSegments"

set sbRequestBody [new_CkStringBuilder]

CkJsonObject_EmitSb $json $sbRequestBody
set sbResponseBody [new_CkStringBuilder]

set success [CkRest_FullRequestSb $rest "POST" "/realtime-contact-analysis/analysis-segments" $sbRequestBody $sbResponseBody]
if {$success != 1} then {
    puts [CkRest_lastErrorText $rest]
    delete_CkRest $rest
    delete_CkAuthAws $authAws
    delete_CkJsonObject $json
    delete_CkStringBuilder $sbRequestBody
    delete_CkStringBuilder $sbResponseBody
    exit
}

set respStatusCode [CkRest_get_ResponseStatusCode $rest]
puts "response status code = $respStatusCode"
if {$respStatusCode != 200} then {
    puts "Response Header:"
    puts [CkRest_responseHeader $rest]
    puts "Response Body:"
    puts [CkStringBuilder_getAsString $sbResponseBody]
    delete_CkRest $rest
    delete_CkAuthAws $authAws
    delete_CkJsonObject $json
    delete_CkStringBuilder $sbRequestBody
    delete_CkStringBuilder $sbResponseBody
    exit
}

set jResp [new_CkJsonObject]

CkJsonObject_LoadSb $jResp $sbResponseBody

# The following code parses the JSON response.
# A sample JSON response is shown below the sample code.

# Use this online tool to generate parsing code from sample JSON:
# Generate Parsing Code from JSON

set NextToken [CkJsonObject_stringOf $jResp "NextToken"]
set i 0
set count_i [CkJsonObject_SizeOfArray $jResp "Segments"]
while {$i < $count_i} {
    CkJsonObject_put_I $jResp $i
    set BeginOffsetMillis [CkJsonObject_IntOf $jResp "Segments[i].Transcript.BeginOffsetMillis"]
    set Content [CkJsonObject_stringOf $jResp "Segments[i].Transcript.Content"]
    set EndOffsetMillis [CkJsonObject_IntOf $jResp "Segments[i].Transcript.EndOffsetMillis"]
    set Id [CkJsonObject_stringOf $jResp "Segments[i].Transcript.Id"]
    set ParticipantId [CkJsonObject_stringOf $jResp "Segments[i].Transcript.ParticipantId"]
    set ParticipantRole [CkJsonObject_stringOf $jResp "Segments[i].Transcript.ParticipantRole"]
    set Sentiment [CkJsonObject_stringOf $jResp "Segments[i].Transcript.Sentiment"]
    set j 0
    set count_j [CkJsonObject_SizeOfArray $jResp "Segments[i].Categories.MatchedCategories"]
    while {$j < $count_j} {
        CkJsonObject_put_J $jResp $j
        set strVal [CkJsonObject_stringOf $jResp "Segments[i].Categories.MatchedCategories[j]"]
        set j [expr $j + 1]
    }
    set j 0
    set count_j [CkJsonObject_SizeOfArray $jResp "Segments[i].Categories.MatchedDetails.string.PointsOfInterest"]
    while {$j < $count_j} {
        CkJsonObject_put_J $jResp $j
        set BeginOffsetMillis [CkJsonObject_IntOf $jResp "Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis"]
        set EndOffsetMillis [CkJsonObject_IntOf $jResp "Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis"]
        set j [expr $j + 1]
    }
    set j 0
    set count_j [CkJsonObject_SizeOfArray $jResp "Segments[i].Transcript.IssuesDetected"]
    while {$j < $count_j} {
        CkJsonObject_put_J $jResp $j
        set BeginOffsetChar [CkJsonObject_IntOf $jResp "Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar"]
        set EndOffsetChar [CkJsonObject_IntOf $jResp "Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar"]
        set j [expr $j + 1]
    }
    set i [expr $i + 1]
}

# A sample JSON response body parsed by the above code:

# {
#   "NextToken": "string",
#   "Segments": [
#     {
#       "Categories": {
#         "MatchedCategories": [
#           "string"
#         ],
#         "MatchedDetails": {
#           "string": {
#             "PointsOfInterest": [
#               {
#                 "BeginOffsetMillis": number,
#                 "EndOffsetMillis": number
#               }
#             ]
#           }
#         }
#       },
#       "Transcript": {
#         "BeginOffsetMillis": number,
#         "Content": "string",
#         "EndOffsetMillis": number,
#         "Id": "string",
#         "IssuesDetected": [
#           {
#             "CharacterOffsets": {
#               "BeginOffsetChar": number,
#               "EndOffsetChar": number
#             }
#           }
#         ],
#         "ParticipantId": "string",
#         "ParticipantRole": "string",
#         "Sentiment": "string"
#       }
#     }
#   ]
# }

delete_CkRest $rest
delete_CkAuthAws $authAws
delete_CkJsonObject $json
delete_CkStringBuilder $sbRequestBody
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jResp