Chilkat Online Tools

ListRealtimeContactAnalysisSegments autoit Example

Amazon Connect Contact Lens

; This example requires the Chilkat API to have been previously unlocked.
; See Global Unlock Sample for sample code.

$oRest = ObjCreate("Chilkat_9_5_0.Rest")
Local $bSuccess

$oAuthAws = ObjCreate("Chilkat_9_5_0.AuthAws")
$oAuthAws.AccessKey = "AWS_ACCESS_KEY"
$oAuthAws.SecretKey = "AWS_SECRET_KEY"

; Don't forget to change the region to your particular region. (Also make the same change in the call to Connect below.)
$oAuthAws.Region = "us-west-2"
$oAuthAws.ServiceName = "connect"
; SetAuthAws causes Chilkat to automatically add the following headers: Authorization, X-Amz-Date
$oRest.SetAuthAws($oAuthAws)

; URL: https://contact-lens.us-west-2.amazonaws.com/
; Use the same region as specified above.
$bSuccess = $oRest.Connect("contact-lens.us-west-2.amazonaws.com",443,True,True)
If ($bSuccess <> True) Then
    ConsoleWrite("ConnectFailReason: " & $oRest.ConnectFailReason & @CRLF)
    ConsoleWrite($oRest.LastErrorText & @CRLF)
    Exit
EndIf

; The following code creates the JSON request body.
; The JSON created by this code is shown below.

; Use this online tool to generate code from sample JSON:
; Generate Code to Create JSON

$oJson = ObjCreate("Chilkat_9_5_0.JsonObject")
$oJson.UpdateString("ContactId","string")
$oJson.UpdateString("InstanceId","string")
$oJson.UpdateInt("MaxResults",123)
$oJson.UpdateString("NextToken","string")

; The JSON request body created by the above code:

; {
;   "ContactId": "string",
;   "InstanceId": "string",
;   "MaxResults": number,
;   "NextToken": "string"
; }

$oRest.AddHeader("Content-Type","application/x-amz-json-1.1")
$oRest.AddHeader("X-Amz-Target","ListRealtimeContactAnalysisSegments")

$oSbRequestBody = ObjCreate("Chilkat_9_5_0.StringBuilder")
$oJson.EmitSb($oSbRequestBody)
$oSbResponseBody = ObjCreate("Chilkat_9_5_0.StringBuilder")
$bSuccess = $oRest.FullRequestSb("POST","/realtime-contact-analysis/analysis-segments",$oSbRequestBody,$oSbResponseBody)
If ($bSuccess <> True) Then
    ConsoleWrite($oRest.LastErrorText & @CRLF)
    Exit
EndIf

Local $iRespStatusCode = $oRest.ResponseStatusCode
ConsoleWrite("response status code = " & $iRespStatusCode & @CRLF)
If ($iRespStatusCode <> 200) Then
    ConsoleWrite("Response Header:" & @CRLF)
    ConsoleWrite($oRest.ResponseHeader & @CRLF)
    ConsoleWrite("Response Body:" & @CRLF)
    ConsoleWrite($oSbResponseBody.GetAsString() & @CRLF)
    Exit
EndIf

$oJResp = ObjCreate("Chilkat_9_5_0.JsonObject")
$oJResp.LoadSb($oSbResponseBody)

; The following code parses the JSON response.
; A sample JSON response is shown below the sample code.

; Use this online tool to generate parsing code from sample JSON:
; Generate Parsing Code from JSON

Local $iBeginOffsetMillis
Local $sContent
Local $iEndOffsetMillis
Local $sId
Local $sParticipantId
Local $sParticipantRole
Local $sSentiment
Local $iJ
Local $iCount_j
Local $strVal
Local $iBeginOffsetChar
Local $iEndOffsetChar

Local $sNextToken = $oJResp.StringOf("NextToken")
Local $i = 0
Local $iCount_i = $oJResp.SizeOfArray("Segments")
While $i < $iCount_i
    $oJResp.I = $i
    $iBeginOffsetMillis = $oJResp.IntOf("Segments[i].Transcript.BeginOffsetMillis")
    $sContent = $oJResp.StringOf("Segments[i].Transcript.Content")
    $iEndOffsetMillis = $oJResp.IntOf("Segments[i].Transcript.EndOffsetMillis")
    $sId = $oJResp.StringOf("Segments[i].Transcript.Id")
    $sParticipantId = $oJResp.StringOf("Segments[i].Transcript.ParticipantId")
    $sParticipantRole = $oJResp.StringOf("Segments[i].Transcript.ParticipantRole")
    $sSentiment = $oJResp.StringOf("Segments[i].Transcript.Sentiment")
    $iJ = 0
    $iCount_j = $oJResp.SizeOfArray("Segments[i].Categories.MatchedCategories")
    While $iJ < $iCount_j
        $oJResp.J = $iJ
        $strVal = $oJResp.StringOf("Segments[i].Categories.MatchedCategories[j]")
        $iJ = $iJ + 1
    Wend
    $iJ = 0
    $iCount_j = $oJResp.SizeOfArray("Segments[i].Categories.MatchedDetails.string.PointsOfInterest")
    While $iJ < $iCount_j
        $oJResp.J = $iJ
        $iBeginOffsetMillis = $oJResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].BeginOffsetMillis")
        $iEndOffsetMillis = $oJResp.IntOf("Segments[i].Categories.MatchedDetails.string.PointsOfInterest[j].EndOffsetMillis")
        $iJ = $iJ + 1
    Wend
    $iJ = 0
    $iCount_j = $oJResp.SizeOfArray("Segments[i].Transcript.IssuesDetected")
    While $iJ < $iCount_j
        $oJResp.J = $iJ
        $iBeginOffsetChar = $oJResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.BeginOffsetChar")
        $iEndOffsetChar = $oJResp.IntOf("Segments[i].Transcript.IssuesDetected[j].CharacterOffsets.EndOffsetChar")
        $iJ = $iJ + 1
    Wend
    $i = $i + 1
Wend

; A sample JSON response body parsed by the above code:

; {
;   "NextToken": "string",
;   "Segments": [
;     {
;       "Categories": {
;         "MatchedCategories": [
;           "string"
;         ],
;         "MatchedDetails": {
;           "string": {
;             "PointsOfInterest": [
;               {
;                 "BeginOffsetMillis": number,
;                 "EndOffsetMillis": number
;               }
;             ]
;           }
;         }
;       },
;       "Transcript": {
;         "BeginOffsetMillis": number,
;         "Content": "string",
;         "EndOffsetMillis": number,
;         "Id": "string",
;         "IssuesDetected": [
;           {
;             "CharacterOffsets": {
;               "BeginOffsetChar": number,
;               "EndOffsetChar": number
;             }
;           }
;         ],
;         "ParticipantId": "string",
;         "ParticipantRole": "string",
;         "Sentiment": "string"
;       }
;     }
;   ]
; }